Presco Group are a proudly family-owned company excelling in what we do, especially when it comes to customer service. Our Presco Hire, Hawera branch is on the lookout for a Branch Coordinator.
In this role you will be the face of Presco Hire Hawera. This is not an entry level role, but rather one that requires a deep understanding in dealing with customer enquiries, managing the operations team, and constantly looking for areas to create efficiencies. The role has a variety of administrative and dispatch communications, along with responding to a high volume of customer enquiries via email and face to face. We take pride in delivering prompt and efficient service, so we're looking for someone who shares our commitment to putting customers first.
About You:
• Be able to self-manage and take a systematic approach to managing workloads.
• Enjoying working in a busy environment and enjoy interacting with customers over the phone, resolving queries with patience and a customer-first mindset.
• You’re always looking for ways to improve customer service and ensure the best outcomes for everyone.
• Strong organisational skills, attention to detail, and a natural affinity for creating order are second nature to you.
• You are a positive team player, encouraging your team to work together and contribute positively to the team dynamic.
• You're comfortable with technology, including intermediate proficiency in Excel, Word, Outlook, and MS Teams.
• Ideally you would have a strong practical understanding of equipment, particularly the range we supply.
Why Work with Us?
We challenge the status quo in the rental industry, with a goal to become Taranaki’s most dominant rental supplier in general hire. We are an enthusiastic bunch, and always looking at ways to train, better and promote our staff. The opportunity is what you make it.
P: Positive Team Player
R: Respect and Appreciation shown to all
E: Effective Communication
S: Safe Home Everyday
C: Customer is Key
O: Opportunity shown through Continuous Improvement
Applicants for this position should have NZ residency or a valid NZ work visa.
Please contact Amy Prestidge QHSE Coordinator & HR Support to find out more at amy@presco.co.nz or apply online at https://tinyurl.com/5yxthun2